<b id="hiheg"></b>

  1. <bdo id="hiheg"></bdo><bdo id="hiheg"></bdo>

      <tbody id="hiheg"><div id="hiheg"></div></tbody>

        skip to main content

        Software Support Contacts

        Applied's Software Support

        We offer a wide range of software support programs as well as customer education to ensure the highest level of performance and maximum return on investment on our software products. Customers enrolled in an Applied maintenance program have access to our full service global support and qualified product experts who can quickly troubleshoot software issues or answer questions regarding specific product features and functionality. In addition, from the software portal, maintenance customers can receive the latest upgrades, enhancements and patches for any product under a current maintenance contract.

        Our customer education offers goal-based, hands-on instruction to provide you with a complete understanding of Applied Materials products. Training classes range from an overview level curriculum to in-depth product functionality. To maximize training effectiveness, we offer flexible training options including classroom setting, on-site at the customer’s facility, or in the lab at Applied’s state-of-the-art learning facilities.

        For additional assistance, please select your region for your local support center contact information.

        North America

        Hours: 7:00 AM – 6:00 PM Mountain Time

        Product
        Email Contact
        Voice Contact

        Activity Manager
        apf_support@amat.com
        801-736-3300

        APF RTD/Reporter
        apf_support@amat.com
        801-736-3300

        Auto ID
        Contact your support engineer
        801-736-3300

        AutoMod
        automod_support@amat.com
        801-736-3300

        AutoSched AP
        autoschedap_support@amat.com
        801-736-3300

        CELLworks
        cellworks_support@amat.com
        978-795-8011

        CFM/CSM
        Contact your support engineer
        801-736-3300

        CLASS MCS 3
        Contact your support engineer
        801-736-3300

        CLASS MCS 5
        classmcs5_support@amat.com
        801-736-3300

        Cornerstone
        cornerstone_support@amat.com
        978-795-8011

        E3 Platform / FDC / R2R
        e3_support@amat.com
        408-563-7798

        FAB300
        9:00 AM - 6:00 PM PT
        crc_fab300@amat.com
        For FAB-down situations, Platinum customers should use the contact number given by Support

        FACTORYworks
        factoryworks_support@amat.com
        978-795-8011

        iDurables
        factoryworks_support@amat.com
        978-795-8011

        MBTC / MyPro
        ees_service@amat.com
        408-563-7798

        MTS
        Contact your support engineer
        801-736-3300

        NeXus
        crc_toolnexus@amat.com
        408-563-7798

        OCAPS
        factoryworks_support@amat.com
        978-795-8011

        Open MTS
        Contact your support engineer
        801-736-3300

        Patterns
        patterns_support@amat.com
        978-394-7725

        PROMIS
        8:00 AM - 8:00 PM ET
        promis_support@amat.com
        800-784-6778

        Sentinel
        sentinel_support@amat.com
        408-563-7798

        SPACE
        space_support@amat.com
        978-795-8011

        STATIONworks
        stationworks_support@amat.com
        978-795-8011

        TransNet MCS
        Contact your support engineer
        978-795-8011

        TRMS - iReticle Cell
        Contact your support engineer 
        Contact your support engineer

        WinSECS
        winsecs_support@amat.com
        978-795-8011

        WorkStream
        crc_support@amat.com
        800-726-7400
        For FAB-down only

        Xsite
        xsite_support@amat.com
        978-795-8011

        Europe

        China

        Japan

        Hours: 9:00 AM – 5:30 PM (GMT +9, No daylight savings)

        Product
        Email Contact
        Voice Contact

        All Products
        MAS_JKR_SWsupport@amat.com
        +81-52-238-2801

        Korea

        South East Asia

        Taiwan

        一级午夜不福利免